SumUp appointed official payment processor for live‬ entertainment, leisure, retail destination The O2‬

FinTech big hitter SumUp has been appointed the official payment processor for live entertainment, leisure, and retail destination, The O2. The multi-year deal, brokered by AEG Global Partnerships, covers supply of payment processing on-site (including SumUp’s Point of Sale solutions as well as self-service kiosk) and sponsorship of payment processing across the London venue.

The deal will see it dovetail with American Express, the preferred method of payment at The O2 (Amex customers receive benefits like exclusive concession offers with American Express cards and access to the American Express Lounge).

Located on the Greenwich peninsula across the river from Canary Wharf, The O2 has welcomed over 100 million visitors since opening in 2007, and hosts over 200 events a year from the biggest names in music, sport, comedy and entertainment. It is set to host a UK exclusive residency with Usher, who will be bringing his tour to the venue for ten nights in April, as well as standout shows from the likes of Billie Eilish and Katy Perry.

Joey Oliver, Commercial Lead at SumUp, says: “We have been working with prominent event venues for several years - including The O2 - providing our best-in-class PoS solutions for high stakes, fast turnaround vendors who need consistent delivery at scale.”

“We are delighted to announce a partnership with The O2 and believe our shared commitment to high quality entertainment and a supreme event experience will shine through in our work. We look forward to playing our part in maintaining The O2’s position as an elite global entertainment venue.”

Adam Pearson, Commercial Director at The O2, says: “Our visitors are at the heart of everything we do, and we want to ensure that their experience at The O2 is as seamless as possible.”

“Working with partners like SumUp, and our longstanding payment partner American Express, enables us to provide a truly best-in-class payment experience for our visitors so that they can spend more time enjoying the world-famous acts on stage and all that The O2 has to offer.”

2025 RTIH INNOVATION AWARDS

Payments will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.