Gourmet burger specialist Smashie rolls out Diebold Nixdorf self-service solutions at latest restaurant in Udine, Italy

With the opening of its newest restaurant in Udine, Italy-based smashburger chain Smashie is deploying checkout solutions from Diebold Nixdorf.

Leveraging the DN Series EASY ONE, customers can select, order and pay for their gourmet burgers in a fully self-service mode at the counter, reducing waiting times and enhancing overall service efficiency.

Lorenza Sbarbaro, Director Southern Europe Retail at Diebold Nixdorf, says: “The integration of Diebold Nixdorf’s self-service solutions at Smashie’s Udine restaurant underscores our commitment to delivering a seamless and modern customer experience.”

“The DN Series EASY ONE is tailored to meet the specific demands of the restaurant industry, emphasising speed, simplicity and autonomy for both staff and customers. We are proud to support Smashie’s innovative vision and help redefine consumer interaction in fast food dining.”

2024 RTIH INNOVATION AWARDS

Self-service solutions were a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended last month’s gathering.