Carrefour Belgium taps Goodays tech to ensure that customer feedback is on its radar daily Customer experienceStaff WriterAugust 10, 2023Carrefour Belgium, Carrefour, Goodays, Stores, Customer feedback, Customer experience, Customer satisfactionComment
Shopping centres giant Unibail-Rodamco-Westfield rolls out Goodays Connect customer experience platform Customer experienceStaff WriterJuly 27, 2023Unibail-Rodamco-Westfield, Goodays, Goodays Connect, Customer experience management, Shopping centres, Customer feedbackComment
HappyOrNot taps artificial intelligence software for Smiley Touch customer feedback terminal update AIStaff WriterFebruary 8, 2023HappyOrNot, AI, Artificial intelligence, Customer feedback, Customer experienceComment
UK brands struggle with customer feedback as online sales surge Customer reviewsStaff WriterDecember 7, 2021Feefo, Online retail, Customer feedback, Customer reviews, UK retail, Social media, CoronavirusComment
Innovative in-store retail marketing ideas that can propel sales MarketingStaff WriterAugust 19, 2020Bricks and mortar retail, Marketing, Retail technology, Digital marketing, In-store marketing, Experiential marketing, Entertainment marketing, Customer feedback, Signage, Digital signageComment
Interview: Nicolas Hammer, Co-founder and CEO, Critizr InterviewsStaff WriterJuly 21, 2020Critizr, Nicolas Hammer, Startups, Customer feedback, Retail technology, Customer experience, Coronavirus, COVID-19, Funding roundsComment
Bad online reviews hit online businesses hard Customer reviewsStaff WriterJuly 15, 2020Brightpearl, Customer reviews, Online retail, Social media, Customer feedbackComment
Brand trust becomes key factor for shoppers amid coronavirus outbreak CoronavirusStaff WriterApril 21, 2020Bazaarvoice, Customer reviews, Coronavirus, COVID-19, Social media, Customer feedback, Online retail, Bricks and mortar retail, Omnichannel retailComment
Three tips for being more innovative in your professional life Contributed articleStaff WriterFebruary 21, 2020Steve Jobs, Entrepreneurs, Businesses, Customer feedbackComment
Martin Newman’s Customer Service Action now live Customer serviceStaff WriterNovember 6, 2019Martin Newman, Practicology, Customer Service Action, Customer experience, Customer service, Customer feedback, Ratings and reviewsComment
Critizr snags major funding, eyes European expansion StartupsStaff WriterOctober 9, 2019Critizr, Customer feedback, Startups, Retail technology, Bricks and mortar retailComment
