Retail Technology Show and Retail AI Council bring artificial intelligence innovation to RTS 2025

Retail Technology Show (RTS) has partnered with Retail AI Council to bring the latest innovations in artificial intelligence (AI) to its 2025 show, which takes place on 2nd-3rd April at London ExCel.

According to RTS’ latest data, AI is now the top technology UK retail leaders believe will unlock and accelerate growth for their businesses in 2025. Polling over 2,000 senior UK retail professional, its study revealed AI as the top innovation growth accelerator (51%), followed by Generative AI (Gen AI) for 44% and personalisation technologies (25%).

Retail AI Council is a global retailer led community. Its mission is to provide a collaborative platform where retailers and industry partners can come together to network, share best practice and exchange knowledge, and explore the vast possibilities offered by AI technologies to accelerate its adoption and applications within the sector.

The Retail AI Councill Pavillion (Stand E10) will feature a hand picked selection of US suppliers, curated for the progressive nature of their future forward AI powered solutions. 

This includes Monetate, a digital merchandising, testing and personalisation AI technology; KWI, an AI first unified commerce and PoS platform;  Sophelle, a retail management consultancy; and Newmine, an applied AI returns reduction solution.

Matt Bradley, Event Director at RTS, comments: “As AI continues to evolve at pace – whether it’s the arrival of the next progressive AI waves - from agentic to physical and robotics AI - to new disruptive players like DeepSeek upending the already hyper-charged AI landscape - retailers understand the need to adapt and leverage the technology to remain competitive.  That’s why we’re so excited to be partnering with Retail AI Council, who are at the sharpest end of AI innovation, to bring fresh, new and disruptive AI insights and solutions to our unmissable 2025 show.”

Doug Weich, CEO and Connecter for Retail AI Council, says: “Our mission is to help retail professionals leverage AI to drive successful business outcomes.  The Council does this by delivering valuable benefits, actionable insights, and real connections.  As one of the leading retail events, partnering with the Retail Technology Show is a great opportunity for us to connect with the retailers and tech innovators who have the power, imagination and tech know-how to turbo-charge AI use to benefit the entire retail ecosystem.”

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 3rd July. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

Key 2025 dates

Friday, 23rd May: Award entry deadline 

Tuesday, 27th May: 2025 finalists revealed

Wednesday, 28th May - Friday, 13th June: Judging days

Thursday, 3rd July: Winners announced at the 2025 RTIH AI in Retail Awards Ceremony, to be held at The Barbican in Central London.