NCR Russia and NtechLab team on facial recognition powered self-checkouts

NCR Russia has partnered with NtechLab to develop self-checkouts that offer personalised offers and payment for goods via facial recognition.

NtechLab’s biometric and video analytics software is set to be integrated with NCR self-service kiosks equipped with cameras.

The system recognises the faces of customers that have submitted their biometric information.

This allows them to pay with bonuses and receive discounts without the need to carry plastic cards or documents. The software can also match a person against a database of blacklisted customers.

The software can count new and unique store visitors, segment them by gender and age, record times when purchases were made and also generate personalised advertising offers.

The system can also be configured so that no data is stored and only reports are saved.

Alexander Dmitriev, Regional Sales Director, NCR says: “The solution has a number of advantages. It makes the purchase process more convenient, rewards loyal customers and also helps the retailer reduce losses.”

“The synergy of NCR experience with global retail best practices and NtechLab's unique expertise in facial recognition will qualitatively change the self-service shopping experience which, in turn, will have a positive effect on the use of such systems and, ultimately, on retail business performance.” 

Denis Grishin, Chief Product Officer, NtechLab, adds: “The interest in video analytics from private companies is growing far more rapidly than that of governments.”

“The number of requests we have received from businesses since the start of the Covid-19 pandemic has increased by 1,500% in 2021 compared to 2020.”

“In particular, a number of industries, including transport, restaurant and hotel business, retail and banks, are interested in self-service terminals. In 2021, there was a 580% increase in this area.”

“Self-service terminals are certainly a new growth point for video analytics companies, mainly in the retail sector.”