Walmart deploys Spark City staff training app

Walmart is using Spark City, a simulation-style video game, to assist in training its store associates.

Developed by staff member Daniel Shepherd and available in the App Store and Google Play, this puts players in charge of a Walmart dry grocery department. It was piloted with Walmart Academies and already has had more than 104,000 downloads.

“Spark City appeals to a variety of people, including those already in the department manager supervisor role and associates not in the role but who want to experience it, such as a cashier who works at a register but is interested in learning about working on the sales floor,” says Shepherd.

It is also proving popular with those who don’t work at Walmart as it provides a chance to learn skills that are not specific to the company or even to retail, such as general management skills. “It has a 4.1-star average rating, so it seems like people are really enjoying it,” he comments.

Further info here.

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